Two Rivers YMCA

Really wish the schools would use some other after/before school program. The Y picks & chooses on what families get billed for care & what families have to pay before the kids can attend. Leaving kids crying in the office because they won’t allow the children to attend if not paid for. Not to mention the Y will not refund you for days you paid for unless you cancel 24 hrs in advance- so if you get called off, get off early, or have a sick child last minute- money wasted.

Been a member at the 2 rivers ymca for a while now and the experience has been up and down. Some of the employees here can be very rude and disrespectful depending on if they are having a bad day or not. But the biggest problem I have with this ymca is the their deliberate action to shut the basketball court down every single day. The court used to be shut down from 8am-11am for pickle ball or whatever the game is which is very inconvenient for someone like myself and others who come to the y to play basketball frequently ......all of a sudden they have decided to reserve the gym for this same game until 3pm Monday thru Friday ?! Basically shutting the gym down the entire day from other paying customers to use the court. Imo they are doing this to keep the kids out of the gym since school is out for winter break seeing as the ymca can't stand kids in particularly black kids. Which is a whole separate issue within itself. So now I can't use this ymca at all during the week unless I have the time to come later at night or early Sunday mornings meanwhile still paying a full membership fee. Only ymca I've ever been to where they are making conservative efforts to keep children out of the building. Make it make sense.

It’s pretty unfortunate if you sign up for a membership to the YMCA in another city or state you cannot use your full membership benefits at any of the locations in this area. You only get access to the gym for 7 days a month. I had to cancel my membership and get refunded my payment since I can’t even use it here. Makes no sense when they are all the same organization, even franchised restaurants follow the same policies and procedures as one another. Planet Fitness would never, you can use any of their gyms at any location as much as you want without worrying about being denied access.